About Payment Pilot

Payment Pilot is a payment processing and lending company for businesses and their customers.
Our strategy is simple: Come to market with a quality product, at a fair price, and with no long term commitments.

about payment pilot

We are headquartered in Charlotte, North Carolina and provide service to merchants in all 50 states and Canada.

Our company was founded on three core principles that influence every aspect of our business:

Earn It. Own It. Be Grateful For It.

These principles, as well as our commitment to low prices and outstanding service, have been the cornerstone of our success, present, past, and future.

Our commitment to servicing our customers goes above and beyond what most merchants are used to:

  • No Auto Attendants. 24/7 live person answering phones.
  • No Long-Term Commitments. Without locking you into a restrictive contract.
  • Wholesale Pricing on All Equipment.
  • Unparallelled Access to Our Service and Tech Department. Call/email/text/chat to be connected instantly during normal business hours.

Cheryl Wojcickij

We were so happy with the onboarding process with Payment Pilot. From first contact to account setup they have been informative, helpful and professional. We feel very confident that we are not only saving money we will a much improved customer service experience!

Cheryl Wojcickij

David Lentz

Amazing customer service, very responsive and professional. Such a great team to work with!! I highly recommend for anyone looking!! Such an easy process to sign-up!

David Lentz

Kay Stein

I’m very happy with the services and customer support team at Payment Pilot. They’re very responsive and convenient to reach, even after regular business hours! It gives me peace of mind in knowing I can close a deal within a few minutes using Payment Pilot systems.

Thanks again for your continued service and support.

Kay Stein

Paul Hooge

The Payment Pilot Team did a great job of helping me setup credit card payment processing for my kitchen remodeling franchise. Over the course of several short interactions I went from knowing nothing about the merchant side of credit card processing to being a confident user. I highly recommend them based on both the service and support they provided me. It was virtually effortless on my part.

Paul Hooge

Vern Akauola

This company has many components to them. They offer financing for customers for businesses and financing for the company as well as card processing its nice to have a one stop shop. Everyone I have spoken to has been friendly and professional. I would recommend them to other companies and have done so in the past. Great customer service for us and our customers.

Vern Akauola

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